9-1-1 should be used in reporting emergency situations. An emergency is any situation that requires immediate assistance from the Police/Sheriff, and/or Fire/EMS.Be aware of your location. Technology can’t always provide the information 9-1-1 needs to get you help. Be aware of your location. Technology can’t always provide the information 9-1-1 needs to get you help. Text 911 is available. Call if you can, only text if you can't.