The Emergency Assistance program helps families, single adults, seniors, and people with disabilities with a variety of emergency and basic needs. Services include: Rental Assistance and Eviction Prevention Move-in Assistance Utility Assistance and Shut-off Prevention Information & Resource Referral Short-term Case Management Bus Tickets (based on availability) To access services, please call the intake line for your geographic area for updated information and eligibility. Due to limited staffing resources, there is only one staff person taking calls during intake times, so you may experience a busy signal, continuous ringing or no answer. We are not able to return calls to those seeking assistance and we will not be able to respond to any messages left on other phone lines. You must get through to a live person and obtain an appointment to receive assistance. We apologize for any inconvenience this may cause.