In an effort to better serve our community and to align our county with the national standard of reserving 9-1-1 for emergencies, SNOPAC has implemented a non-emergency number 425-407-3999. When people with non-emergencies call 9-1-1, those with true emergencies can potentially have their calls delayed because SNOPAC has to answer every call in order to determine if a caller has an emergency. Our intent is to take non-emergency calls off 9-1-1 to reduce possible delays and improve public safety service delivery. The non-emergency line will be answered at SNOPAC, by the same staff, but designed so that 9-1-1 calls are answered first.